Support
Pre-purchase
Request support
Business Products
(ActiveImage Protector / Other products )
* Technical support: [email protected]
* Others (Pre-sales/Licensing question): [email protected]
※Business hours: 9:30～12:00 and 13:00～18:00 (JST) Mon.- Fri.
After-purchase
Request support
Business Products(ActiveImage Protector / vStandby AIP / vStandby )
Please refer to the terms as specified in your “Technical Support Services Agreement”.
※Technical support is only valid during maintenance support period.
Knowledge Base
Support lifecycle Policy
Resource（Technical documentation）